Privacy Policy

Information we collect

We collect information you submit through our consultation, proposal, and contact forms — including your name, organization, email address, phone number, service interest, project description, and budget range.

We also collect limited technical information automatically (IP address, browser type, referring page, and pages visited) via cookies and analytics tools only when you accept analytics cookies via the cookie banner.

How we use your information

We use submitted information to:

• Respond to your enquiry within one business day
• Prepare consultation notes, proposals, and statements of work
• Maintain records of correspondence for compliance and audit
• Improve our website and service offerings through aggregate analytics

Cookies and analytics

We use Google Analytics 4, Google Tag Manager, Meta Pixel, and LinkedIn Insight Tag to measure traffic and campaign performance. These tools only load after you accept analytics cookies via our cookie banner. You can withdraw consent at any time by clearing your browser storage for this site.

Sharing your information

We do not sell your personal information. We share it only with: (a) employees and contractors who need it to respond to your enquiry; (b) infrastructure providers (hosting, email, analytics) bound by data processing agreements; and (c) authorities when required by law.

Your rights

You have the right to access, correct, delete, or export the personal information we hold about you, and to withdraw consent at any time. To exercise any of these rights, email us at the address in our footer.

Data retention and security

We retain enquiry records for up to 36 months after our last interaction, unless a longer period is required by law or by an active engagement. We protect data with encryption in transit and at rest, role-based access controls, and regular security reviews.

Contact

Questions about this Privacy Policy can be sent to hello@novacoredigital.com.